New: Smileys, Stars, Thumbs and more!

by David Serna on May 14, 2021

Up until now the Net Promoter Score in a scale of 1 to 10 has been the only rating style available in Feedb. Also, the question asked has always been the same: “How likely are you to recommend Company X to a friend or colleague?”.

With our new release you can now edit the feedback question to make it as unique as your business and also pick between many different rating styles including: smileys, stars, thumbs and the existing Net Promoter Score scale.

These new options allow you to simplify the feedback and review gathering process customizing it to whatever your preference is. To access these new settings look under “Feedback settings” inside your Feedb account.