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5 Reasons Why You Must Request Customer Feedback

As a service business you should request feedback from your customers often. It has many benefits including the chance to get testimonials and/or customer referrals.

A new feedback flow is now available in Feedb, it is called “Review Redirect” and has been proven to be a powerful way to multiply the number of positive reviews that you get in websites like Yelp and Google.

A new section called “Steps” has been just added to the feedback settings menu so you can easily customize the steps your contacts will take when providing a rating based on what outcomes are important to you.

Why are my emails landing in the spam folder?

E-mail delivery is complicated, there is an ongoing battle to fight legitimate spam that affects many legitimate emails that are actually not spam, like the one you are sending.

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