Or whenever you want to, one at a time or in bulk, manually or completely automated when an invoice is created or marked as paid in QuickBooks Online.
Minimum Effort. Maximum Results.
Feedb is a Customer Feedback System that will help you:
Gauge satisfaction and improve with feedback
Calculate Net Promoter Score and track over time
Identify your Promoters, Passives and Detractors
Attract more reviews in the sites that matter
Build stronger relationships by encouraging feedback
Get testimonials that turn prospects into buyers
Gain more new customers by looking better online
Improve search rankings with a stronger reputation
Keep your customers loyal by being more in touch
Establish a private customer communication channel
Increase repeat business and referrals with offers
Build an actionable customer database
Using Feedb you can do cool stuff like:
Request customer feedback after a service is completed
Send a coupon to a new customer after the first purchase
Transform new customers into life long accounts with coupons that make them come back for more
Showcase fresh customer testimonials in your website
Build buzz and create a positive vibe in your site with authentic testimonials that turn prospects into actual customers
Have a Google optimized "Reviews" section in your own website
Automatically showcase customer feedback in a “reviews” section of your site and have Google show it as your own direct source of reviews for your business
Get your own Feedb Microsite featuring your business
A Feedb Microsite shows how much your customers love you and provides your contact info and a link to your site that boosts your online reputation and SEO
Direct customers to review sites after feedback is provided
Encourage posting reviews to increase your online word of mouth
Let unhappy customers vent and communicate through a private channel
Feedb provides a private feedback channel so you know what’s wrong and can easily communicate with your audience
Send a Happy 4th of July Email without typing a word
We create emails with your branding that you can use to stay in touch with your customers with a minimum effort