Let clients help you sell more cars
+ Get more buyers into your dealership with better online reviews
+ Get more repeat sales and referrals with automated follow-ups
Attract more reviews in sites like Google
With Feedb getting reviews is automatic and as easy as 1, 2, 3
Request Feedback via Email or SMS after each car sale
Customer provides feedback with phone and just 1 tap
After redirection, review site shows ready to add a review
Provide a channel for dissatisfied customers to vent privately
With Feedb your customers will be able to provide valuable feedback directly to you
Did you know that Car Dealers that boost their online rating by one star can increase revenues by 5% to 9%
Higher ratings in more places equals more money in your pocket! Not requesting feedback using Feedb after each transaction is like leaving money on the table!
How does Feedb get reviews again?
This is how it works:
Customer sees a feedback sign in dealership or receives a feedback request via Email or SMS
Simple question is answered with a simple tap
Clients are encouraged to post a public review
Dissatisfied guests are asked for private insights
Automation keeps you away but on the know
Build a contact list with emails and/or mobile phones and do automatic follow ups
Stay on top of your customer's mind to get more repeat and referral business!
Your client's contact info is entered when submitting feedback
A list is built categorizing your promoters, passives and detractors
You can easily send mass email and SMS within Feedb
Use coupons to encourage repeat sales and referrals
Don't let the competition steal your customers!
With Feedb you can set custom offers based on the feedback given and auto send loyalty and referral offers long after feedback has been given
Full automation saves you time and keeps car buyers coming
Set an offer to be sent every 3-6 months to encourage a repeat car purchase
Set a refer-a-friend offer to be sent to happy guests to encourage referrals
Monitor quality and satisfaction with Net Promoter Score
Get valuable insights only customers can give and monitor ongoing quality and consistency using Net Promoter Score (NPS)
The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend your dealership to others. It is calculated by subcontracting the percentage of detractors from the percentage of promoters. You can get your entire team on Feedb so they all have access to send feedback requests!
You get more and better reviews within the 1st month of using Feedb or your money back!
Feedb Kiosk Mode
Fresh Website Testimonials
More Visibility in Local Search
You get more and better reviews within the 1st month of using Feedb or your money back!