Creating and Scheduling A Mass Email Message with Feedb in 2 Mins
See how easy it is to create and send a personalized email message to all your contacts or specific segments in under 2 minutes with the Feedb pre-made email templates, the drag and drop editor and the scheduling functionality.
New: Manual and Automated Online Review Requests
We are excited to announce the new feature that just went live: Direct Review Requests. Now, it is super easy to manually or automatically request a review thru Feedb with the convenient review site links so your customers are only a click or a tap away from leaving you a review. Review requests can be …
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3 Reasons To Ask For Customer Feedback
Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product? Ask them. Today, customers have more control, more options, and higher expectations than ever. If you run your own business I know …
New Optimized Review Badge and Review Widget
We are happy to announce the brand new way to better display the 1st party reviews you get from Feedb. Now, you can use a dynamic badge that shows live results with your own brand colors and the ability to show a link to the page within your website where your review widget shows with …
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Deeper QuickBooks Online Integration and Tags in Automation
If you are using our QuickBooks Online integration and use classes in your Quickbooks account you will be happy to hear now you can use Quickbooks item or invoice classes in your Feedb automations as a condition. So now you can apply actions only to triggers that have or don’t have a specific class, like …
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NEW: Send Coupons and Gift Certificates via Email, SMS and More
After months of hard work, we have the new offers section ready!
First Party and Third Party Reviews: Why You Need Both
First, let’s define in simple terms what are a first party and third party reviews: 1st Party Reviews: submitted directly to you by your customers. 3rd Party Reviews: submitted to a 3rd party review site.
Best Timing and Ways to Request Customer Feedback
As a business owner you want more online reviews. They help building trust for your brand separating it from the competition and directly increasing your word of mouth sales.
QuickBooks Online Feedback and Repeat Business Automations
We have just released new automatons available to QuickBooks Online users that besides automating the feedback request process after an invoice is created or paid, can also automate the sending of email messages and offers when certain criteria is met.
New Automation Section Grows Your Business Automatically
We are happy to announce the launch of a section we have been working on for a while. The new “Automations” section is designed to help you grow your business sending one-on-one personalized email and SMS messages when certain triggers occur.