New: Manual and Automated Online Review Requests

by David Serna on November 26, 2019

We are excited to announce the new feature that just went live: Direct Review Requests. Now, it is super easy to manually or automatically request a review thru Feedb with the convenient review site links so your customers are only a click or a tap away from leaving you a review.

Review requests can be sent via email or SMS and can be part of automation as a “trigger” ex: “When a review is requested then…” or ” when the link for review site x is clicked then…” Also, they can be part of automation as an action choosing to send a review request when the trigger of your choice is triggered. This is great for example to request a review after feedback is provided or after a Quickbooks invoice is paid or created.

Watch the video below to see more details and let us know what you think: