New: Manual and Automated Online Review Requests
We are excited to announce the new feature that just went live: Direct Review Requests. Now, it is super easy to manually or automatically request a review thru Feedb with the convenient review site links so your customers are only a click or a tap away from leaving you a review.
Review requests can be sent via Email or SMS and can be part of an automation as a “trigger” ex: “When a review is requested then…” or ” when link for review site x is clicked then…” Also they can be part of an automation as an action choosing to send a review request when the trigger of your choice is triggered. This is great for example to request a review after feedback is provided or after a Quickbooks invoice is paid or created.
Watch the video below to see more details and let us know what you think: