Double Your Response Rate with Feedback Answers Inside Email

by David Serna on May 3, 2017

Up until now feedback requests sent thru Feedb had a “click here to provide your feedback” link inside the email message

The problem we realized is that people are way more reluctant to provide feedback when they see the link because of the fear of what is on the other side. They imagine an old school 20 question survey instead of the greatly effective 1 question request Feedb uses.

The new improved way shown above eliminates that uncertainty making it extremely easy to provide feedback right within the email dramatically increasing response rates. Pretty cool, huh? 🙂