Tag: how to

Mar 12 2018

How do I use my own email address as the from when sending email?

When requesting feedback via email or sending other email messages or offers from your Feedb account you will notice the “from” email used is something like account-name@feedb.io while the “reply to” email is your own email address.

Feb 02 2018
New Plain Text Email Template Option on Feedb

New: Plain Text and Company Email Templates

We have noticed that “plain text” looking email messages are way more effective at engaging with your audience.

Jan 05 2018
Delay option for QuickBooks feedback requests

Option to Delay Automated Feedback Requests with the QuickBooks Online Integration

Thanks to the feedback of some of our QuickBooks online users that created an invoice or marked it as paid before the actual product/service was delivered we have added the option to delay the automated feedback request.

Oct 27 2017
Feedback Request Process Steps

New: Step Options for the Customer Feedback Request Process

A new section called “Steps” has been just added to the feedback settings menu so you can easily customize the steps your contacts will take when providing a rating based on what outcomes are important to you.

Oct 06 2017
Email Spam

Why are my emails landing in the spam folder?

E-mail delivery is complicated, there is an ongoing battle to fight legitimate spam that affects many legitimate emails that are actually not spam, like the one you are sending.

Jul 24 2017

New: Stop Letting Customer Testimonials Fall Through the Cracks!

Do you remember the last email from a customer sending you a great comment about your company by email? If so, you probably remember how it got buried in your inbox.

Feb 09 2017
How to Ensure Email Delivery | Feedb

How to Ensure Email Delivery to All Recipients

A couple of years ago, there was a change in Yahoo’s DMARC policies in order to stop fraudulent emails, this change caused the bounce of many emails coming from Yahoo.com addresses sent from non-Yahoo servers.

Nov 09 2016

How to Get the “Google Place ID” of your Google Places Listing

You can easily just search for your business name and once picked the url is automatically created for your business in our system.

Oct 27 2016

How to Get the “Add a Review” Link For Your Google Places Listing

You can easily just search for your business name and once picked the url is automatically created for your business in our system.

Oct 20 2016

How to Showcase Customer Testimonials in your Website with Feedb

Learn how to show in your website how much your customers love your business.