Tag: reputation development

Nov 26 2019

New: Manual and Automated Online Review Requests

We are excited to announce the new feature that just went live: Direct Review Requests. Now, it is super easy to manually or automatically request a review thru Feedb with the convenient review site links so your customers are only a click or a tap away from leaving you a review.

Sep 20 2019

3 Reasons To Ask For Customer Feedback

Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product? Ask them. Today, customers have more control, more options, and higher expectations than ever. If you run your own business I know …

Feb 12 2019

First Party and Third Party Reviews: Why You Need Both

First, let’s define in simple terms what are a first party and third party reviews: 1st Party Reviews: submitted directly to you by your customers. 3rd Party Reviews: submitted to a 3rd party review site.

Nov 18 2018

Best Timing and Ways to Request Customer Feedback

As a business owner you want more online reviews. They help building trust for your brand separating it from the competition and directly increasing your word of mouth sales.

Apr 30 2017

Your Own Website As a Review Source in Google

Google allows you to get your own reviews directly from customers and gives you the chance to be seen as your own review source given that you keep it real and optimized with the tagging that makes it easy for them to crawl.

Oct 19 2016

Top 10 Stats About Online Reviews

Online reviews are here to stay whether you like it or not 🙂 So better be prepared, right?.

Jun 01 2016

6 Tips to Develop Your Online Reputation (Most Plumbers Don’t Do No. 3)

It’s true that running a plumbing business in a drifting economy like ours has become even more difficult in the past few years.

Jul 02 2015
SMS asking for review

How to Get Your Customers to Post Positive Reviews in 3 Steps

Smile, be nice and do little unexpected things that your customers appreciate.