Tag: feedback marketing

Apr 18 2018

Best Timing and Ways to Request Customer Feedback

As a business owner you want more online reviews. They help building trust for your brand separating it from the competition and directly increasing your word of mouth sales.

Dec 10 2017
5 reasons why you must request customer feedback

5 Reasons Why You Must Request Customer Feedback

As a service business you should request feedback from your customers often. It has many benefits including the chance to get testimonials and/or customer referrals.

Nov 08 2017

Multiply Your Online Reviews with “Review Redirect”

A new feedback flow is now available in Feedb, it is called “Review Redirect” and has been proven to be a powerful way to multiply the number of positive reviews that you get in websites like Yelp and Google.

Oct 27 2017
Feedback Request Process Steps

New: Step Options for the Customer Feedback Request Process

A new section called “Steps” has been just added to the feedback settings menu so you can easily customize the steps your contacts will take when providing a rating based on what outcomes are important to you.

Jul 24 2017

New: Stop Letting Customer Testimonials Fall Through the Cracks!

Do you remember the last email from a customer sending you a great comment about your company by email? If so, you probably remember how it got buried in your inbox.